Question 1

How old do I need to be to scuba dive?

Accepted Answer

The minimum age for scuba diving in the ocean is 10 years old.  Programs such as our Kid's Experiences have a minimum age of 8 years old as they are only conducted in the pool, while some courses such as Rescue Diver have a minimum age of 12 years old.

Question 2

How do I make a booking?

Accepted Answer

At the moment, bookings can be made either by emailing us info@buceosub.com or calling us at +34 686 756 979.   You can also send a WhatsApp message to the same number or use any of our social media links.  Please note that bookings are not confirmed until payment has been received.

Question 3

Where and when do we meet?

Accepted Answer

On the day of the dive, we meet at 9:00am at the dive center to complete all the necessary paperwork and to issue and size your equipment.   If we already have your paperwork and equipment requirements, then you can meet us directly at the dive site.  The times we meet at the divesite will depend on the distance we need to travel and we'll advise you on the day.  Please note that the LATEST time for checking in is 9:30am

Question 4

What do I need to bring with me to the dives?

Accepted Answer

All our prices include the basic equipment needed and all you need to bring is plenty of drinking water, some snacks and personal items such as:  - towel, - swimsuit, - protection against the sun (hat, cream, etc), - dry clothing, - shoes (or sandals)

Question 5

What about COVID-19?

Accepted Answer

We take the general health & wellness of all our customers and staff very serious.   Since the outbreak of COVID-19 we have introduced several measures and recommendations stipulated by  - Local Canarian Health Authorities (Servicio Canario de Salud) - Divers Alert Network (DAN) - Professional Association of Diving Instructor (PADI)  These measures include (but are not limited to)  - Wearing facemasks when not diving - Making sanitising handwash/gel available - Disinfection of diving equipment after every use - Maintaining social distancing during briefings & setting up of equipment - Limiting entrance into closed areas such as shop and equipment rooms

Question 6

What if I need to cancel or could not dive?

Accepted Answer

Adventures require a lot of planning and we understand that things happen which you can not always control.   All we ask is that you give us at least 24 hours notice before the scheduled appointment so that the necessary arrangements can be made.  If you do not give us sufficient notice or do not turn up, then unfortunately you will be charged the full value of the appointment with no refund.